Regional Operations Manager

With a pedigree spanning seven decades, Selwood is an innovative business with a cutting-edge approach to customer service, product development, manufacture and quality. We are world leaders in pump manufacturing and the leading pump rental solutions company in the UK.  Our ever-growing business is one of the largest companies serving the Water, Environmental and Construction industries.

You will need a strong background in both people and operational management, be able to lead by example, demonstrating effective behaviours and providing clear direction, whilst promoting and developing an excellent team spirit and delivering an outstanding quality of service.

• Lead and demand a Health & Safety culture, driving and creating an environment where good practices are a way of everyday life and total compliance is adhered to.
• Provide strong leadership and develop a high performing team who strive to be the best they can be.
• Drive growth to maximise sales and profitability, as well as lead on customer experience strategies.
• Set clear objectives that not only reflect the operational efficiency of the business but also support a culture of continuous improvement amongst the team.
• Regularly review the designated area performance with the respective Branch/Hire Managers and Foreman, using KPI measures.
• Ensure that all Company administration, quality assurance and health and safety policies are fully adhered to and that all activities are carried out in full compliance both with our policies and relevant statutory legislation.
• Continuously drive standards and quality throughout the region.  
• Support, engage, and collaborate with local sales teams & solutions and central departments.  
• Maximise return from hire fleet assets by constant review of all equipment and ensuring the effective and efficient use of transport within the area.
• Ensure security of all Company assets within designated area of responsibility, including control and audit levels of expenditure.
• Provide relevant data when required.
• Ensure you have the right people capability and engagement to deliver business objectives.
• Ensure that all employees recruited are encouraged to be the best they can be through training, coaching and honest feedback.
• Ensure that all staff employee relation matters are processed following the company procedures.
• Establish and maintain effective relationships with other Operational Managers and key stakeholders.

• Experience of successfully managing a team, being able to demonstrate strong leadership skills and the ability to develop, coach, motivate and engage a team. Connecting and collaborating intensively within your team and across the organisation.
• A leader with excellent communication and interpersonal skills, with the ability to listen and offer sound feedback. A vision for the business and the wider team, the ability to adapt and be decisive in a rapid pace environment.
• Proven background in leading an operational area driving growth, maximising sales and profitability. Setting clear objectives aligned to regional goals, utilising modern platforms to interconnect all employees and departmental functions. Ensuring the customer experience maximises quality and service.
• Experience of leading and demanding a Health & Safety culture, driving and creating an environment where good practices are a way of everyday life and total compliance is adhered to.
• You need to demonstrate the ability to encourage your teams as this is essential to the success of our business.
• Proven track record of raising the standards within a team.
• Computer literate. Be able to analyse data on Microsoft Packages such as Excel / Word / PowerPoint.
• Ability and willingness to travel within territory and throughout the UK as and when necessary.
• Experience of working in a similar industry (Water / Hire) would be advantageous.