Hire Administrator

Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project are unique, and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service.

We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain, and motivate them.

As a Hire Administrator you will be at the heart of our Pump Hire branches, this role will bring you into daily contact with Selwood stakeholders, as well as our external client base.

Your focus will be to ensure administration for the Hire team runs smoothly and will include involvement in hires, completing purchase orders, creating invoices, and speaking directly with both customers and our internal teams.

This is a great opportunity for an individual to join our business and be supported by our branch team to learn and understand the day-to-day operations of Selwood.

• Demonstrable ability to maintain system accuracy and reduce queries, ensuring customers are responded to promptly and with the correct information.
• Confident with daily reporting, with the ability to review pending orders and any changes to existing orders.
  
• Strong attention to detail, to accurately record information on our systems at a fast pace.
  
• Demonstrate good communication via email and phone, to accurately convey detailed information and advice in a clear and professional manner.
  
• Willingness to learn and develop own skills, actively seeking to learn from others and be committed to developing upon the knowledge you already have.
  
• Knowledge of Microsoft Office, including Outlook, Excel, and Word.
  
• Knowledge of hire or booking systems would be beneficial.
  
• A previous background in the hire industry (or similar) would be advantageous, but not essential.