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Applications Support Manager

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Location:
Middlesbrough
Business Unit:
Pump Rental Solutions
Salary Details:
£Competitive rate inline with skills & qualifications
10 Dec 2021
Our Business
Selwood has developed a specialist pump hire division and is currently the No. 1 Pump Hirer in the UK with an unrivalled depth of technical pumping expertise and the largest and most modern fleet.

With a foundation of 75 years within our industry, Selwood continues to be an innovative business responding to meet the needs of our clients with cutting edge approaches to customer service, product development, manufacture and service.
 
About The Role

Pump Rental Solutions are looking for Applications Support Manager to join our passionate and committed team based from our Middlesbrough branch.

The Applications Support Manager will be responsible for delivering a high standard of service offering in managing quotes, deliveries and implementation of over pumping solutions across the North East of the UK supporting regional Teams.

The Applications Support Manager will ideally come from a Mechanical background with an understanding of over pumping solutions in both a temporary and permanent environment.
 
Keys areas of the Applications Support Manager will encompass Asset Management, Commercial Operations and Stakeholder Management  and will include:
 
  • Proactively manage equipment availability at the holding centre with Branch and Hire Managers
  • Build equipment into required configuration for upcoming projects
  • To engage with Solutions Managers and Project Managers to discuss upcoming projects
  • Plan and schedule equipment requirements with the SM / PM and Installation Managers
  • Attending per start meetings for planned projects and action points raised during these meetings.
  • Attending pipeline meetings for the region to discuss upcoming projects.
  • Working closely with the Installation Managers to minimise delays caused onsite due to internal issues.
  • Liaise with the Electrical Asset Manager to ensure electrical fleet availability is maintained by the Electricians.
Qualification & Skills:

  • Demonstrable technical and project managements skills to be able to ensure a smooth and accurate customer experience.
  • Knowledge of asset management and ability to monitor, control and utilise holding centre stock effectively and to provide reporting on such.
  • Knowledge of Utilities frameworks and delivery to SLA agreements.
  • Ability to build and maintain strong relationships with internal stakeholders and external customers.
  • Ability to act proactively / be forward thinking whilst maintaining a methodical, attention to detail approach.
  • Ability to work with multiple workstreams at any one time, ensuring strong communication takes place in a calm, clear and concise manner.
  • Proven history within team management in both branch and site-based teams.
  • Flexibility to support the business to get the job done.
  • Understanding of all QHSE / site requirements to uphold high levels of safety for our teams and customers adhering to all safety legislation

What we can offer you
Selwood are pleased to offer;
 
  • A competitive hourly rate
  • 24 Days + Bank Holidays
  • Company Van 
  • Pension Scheme 
  • In house Product Training
  • Free parking.
 
This role is not open to Agencies - Please no calls or emails - Thank you.
The recruitment of this role will be within strict social distancing guidelines as advised by the UK Government.
We respect your privacy and are committed to protecting your personal data. We will review your data as supplied to us as part of your application to us in relation to an open position within our business.

We will retain your data for a period of 24 months, when you will be notified by us via email to give your consent for continued retention of details or your consent for your data to be removed from our recruitment system. Please visit our website to know more about our Customer Privacy and Data Protection Information.