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Credit Controller

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Chandlers Ford Headquarters
Business Unit:
Selwood Head Office
Salary Details:
£Competitive rate inline with skills & qualifications
26 Feb 2021
Our Business
Founded in 1946, Selwood is a £80m turnover company employing  over 500 staff throughout its nationwide network of branches and is one of the largest privately owned companies serving the Water, Environmental and Construction industries.

With a foundation of 70 years within our industry, Selwood continues to be an innovative business responding to meet the needs of our clients with cutting edge approaches to customer service, product development, manufacture and service.
About The Role
Selwood are seeking a Credit Controller with a proven career history to strengthen the existing team based at our head office premises in Chandlers Ford, Hampshire.

This is predominately a Credit Control role which involves the collection of cash across the National and Export sales ledgers, consisting of approximately 100-150 live and bespoke accounts. The role also covers the daily sales ledger reconciliation, together with month end administration duties.
Main responsibilities:
  • To make proactive contact with customers by phone and email at whatever level the circumstances demand to obtain payment by the due date and in accordance with authorised payment terms and targets
  • To process new credit applications using our preferred credit reference agency and ensure applications are completed in line with our credit policy
  • To reassess dormant accounts in line with our credit policy
  • Regularly update the system with regards to notifications received via the credit reference agency  
  • To ensure that credit limits are adhered to and credit limit reviews are conducted
  • Apply credit limit risk assessment to minimise potential losses whilst assisting commercial business growth
  • To promptly identify, record and follow up any customer queries with internal colleagues to ensure these are resolved promptly and efficiently
  • To re-send invoices in line with bespoke customer processes
  • To ensure that the accounts are kept fully up to date, reconciled and housekeeping performed on a regular basis
  • To authorise contracts, ensuring credit status is strictly adhered to
  • Accurately record, and process, any pro forma payments/reconciliations
  • Accurately record all communication (both internal and external) on the customer account and follow up as/when documented 
  • To promptly refer to the Credit Manager any issues affecting the timely collection of overdue accounts
  • Contribute to the development of Credit Control procedures, driving down aged debt and improving overall DSO figures
  • Support and contribute to the process of continuous improvement
  • Ensure that processes comply with Approved Business Processes, Credit Policy and Corporate Governance requirements (GDPR)
  • Format debtors reports and present results as scheduled
  • Ad hoc duties as/when required
Qualifications & Skills:
  • Understanding of Sales Ledger Management
  • Credit risk management
  • Excellent communication skills
  • Attention to detail
  • Ability to achieve targets and meet deadlines
  • Strong IT skills
  • Good numeracy skills
  • MS Office Skills 
  • Attention to detail with a focused and structured approach
  • The ability and drive to do things better and to identify, set and strive for challenging goals. Having pride in setting and exceeding own standards and persistence in the face of obstacles
  • The ability to remain calm under pressure
  • Confident and persistent
  • The ability to share collective responsibility, demonstrating skills in working collaboratively, valuing difference and encouraging high performance through the team.
  • Proven history of hands-on Accounting experience (in Accounts Receivable preferred)
  • Proven communication skills
  • CICM Membership (preferred but not essential)
What we can offer you
Selwood are pleased to offer a Competitive salary, Bonus scheme, Pension scheme, 24 days holiday + Bank Holidays, Government Childcare voucher scheme and free onsite parking.
This role covers Monday to Friday 37.5 hours a week.
Selwood support the development and training of our staff and we will provide in house courses applicable to this position.
This role is not open to Agencies - Please no calls or emails - Thank you.

The recruitment of this role will be within strict social distancing guidelines as advised by the UK Government.

We respect your privacy and are committed to protecting your personal data.

We will review your data as supplied to us as part of your application to us in relation to an open position within our business.

We will retain your data for a period of 24 months, when you will be notified by us via email to give your consent for continued retention of details or your consent for your data to be removed from our recruitment system.

Please visit our website to know more about our Customer Privacy and Data Protection Information