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Credit Controller

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Chandlers Ford Headquarters
Business Unit:
Selwood Head Office
Salary Details:
£Competitive rate in line with skills & qualifications
Advertising End Date:
29 Nov 2019
Our Business Unit
Founded in 1946, Selwood is a £80m turnover company employing  over 500 staff throughout its nationwide network of branches and is one of the largest privately owned companies serving the Water, Environmental and Construction industries.

With a foundation of 70 years within our industry, Selwood continues to be an innovative business responding to meet the needs of our clients with cutting edge approaches to customer service, product development,manufacture and service.
About The Role
Selwood are seeking a highly motivated Credit Controller to strengthen the existing team based at our head office premises in Chandlers Ford, Hampshire.

This role offers a great opportunity to be part of a successful team to ensure once sales are made, they are realised as cash or liquid resources. You will work closely with our 27 Hire Branches throughout the UK and all internal departments As part of a forward-thinking team, you will be given the opportunity to innovate and the support to implement new ideas within the role.
Main responsibilities:
  • To make proactive contact with customers by phone and email at whatever level the circumstances demand to obtain payment by the due date and in accordance with authorised payment terms and targets
  • To ensure that credit limits are adhered to and credit limit reviews are conducted 
  • To promptly identify, record and follow up any customer queries  with internal colleagues to ensure these are resolved promptly.
  • To ensure that the accounts are kept fully up to date, reconciled where required and housekeeping performed on a regular basis.
  • To monitor contracts, ensuring credit status is strictly adhered to
  • Monitor risk through credit reference agencies
  • Credit limit risks assessment to minimise potential losses whilst assisting commercial business growth.
  • Contribute to the development of Credit Control procedures, driving down aged debt and improving overall DSO figures
  • To promptly identify, record and follow up any customer queries with internal colleagues to ensure these are resolved promptly and efficiently.
  • To ensure that all accounts are reconciled,
  • Support and contribute to the process of continuous improvement.
  • Ensure that processes comply with Approved Business Processes, Credit Policy and Corporate Governance requirements.
  • Produce Debtors reports and present results as scheduled
  • Review and release contracts on hold in a timely manner
  • Assisting with the sales administration role and assisting other members of the credit control team.
  • To promptly refer to the Credit Manager any issues affecting the timely collection of overdue accounts.
  • Ad hoc duties as required.

Qualifications & Skills:


  • Good written and verbal professional communication skills
  • Focused with a strong attention to detail
  • You will be a tenacious and self-motivated individual
  • Proven ability to multitask, with an eye for prioritisation
  • Logical and thorough approach to problem solving
  • Proficient in MS Office
  • Ability to work as a pro active member of a team.



  • Proven history of hands-on Accounting experience in accounts receivable preferred.
What we can offer you
Selwood are pleased to offer a Competitive salary, Bonus scheme, Pension scheme, 24 days holiday + Bank Holidays, Government Childcare voucher scheme and free onsite parking.
This role covers Monday to Friday 37.5 hours a week.
Selwood support the development and training of our staff and we will provide in house courses applicable to this position.