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Technical Author

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Location:
Chandlers Ford Headquarters
Business Unit:
Pump Sales
Salary Details:
£Competitive rate inline with skills & qualifications
Advertising End Date:
01 Jul 2019
Our Business Unit

Founded in 1946, Selwood is now a £70m turnover company employing 500 staff throughout its nationwide network of branches and is one of the largest privately owned companies serving the Water, Environmental and Construction industries.

Selwood has developed specialist divisions within Pump Rental Solutions and Plant Hire and Sales and is  the No. 1 Hirer in the UK with an unrivaled depth of technical expertise and the largest and most modern fleets.

With a foundation of 70 years within our industry, Selwood continues to be an innovative business responding to meet the needs of our clients with cutting edge approaches to customer service, product development,manufacture and service.

About The Role
Selwood pumps are seeking a highly motivated Technical Author to strengthen our expanding engineering team. This is new role and a unique opportunity to set up and manage the technical documentation department within the business. You will work closely with all areas of the business to create English language documentation and organise the delivery of documents in multiple European languages. As part of a forward-thinking team, you will be given the freedom to innovate and the support to implement new ideas.

 
Responsibilities of this role will include:

  • Working with internal teams to obtain an in-depth understanding of the product, process flows and documentation requirements
  • Advise on software requirements and best practice for creating technical documents
  • Produce and maintain a range of technical documentation including user manuals, quick start guides, marketing material and training collateral
  • Simplify maintenance instructions, assembly sequences and troubleshooting guides using technical illustrations wherever possible
  • Create and manage templates to improve efficiency and consistency of style
  • Proof read and review documentation for other departments
  • Work closely with the marketing team to ensure aligned communication across all channels
  • Continuously drive improvements to the knowledge management and documentation process

    Essential qualifications and skills:
  • Demonstrable experience as a technical author
  • Exceptional written and verbal communication skills 
  • Quality focused with a strong attention to detail
  • Ability to present complex information in a simplified format
  • Able to write in explanatory and procedural styles for multiple audiences
  • Passionate about new technologies, new ideas and new ways of thinking
  • Proven ability to manage multiple projects simultaneously, with an eye for prioritisation
  • Good knowledge of manufacturing/assembly techniques with the ability to quickly learn and understand complex topics
  • Logical and thorough approach to problem solving
  • Proficient in MS Office

    Preferred:
  • Degree / HNC or equivalent qualification
  • Some knowledge of Autodesk Inventor and Vault
  • Experience within Construction, Engineering or OEM industries

What we can offer you

Selwood are pleased to offer a competitive salary consummate with qualifications and skills. 24 days Holidays + Bank Holidays, Pension Scheme. Government Child care voucher scheme and free on site parking. 

Monday to Friday 39 hours per week.
 
Selwood are committed to the ongoing development of our teams and training will be provided in line with the responsibilities of these position.